Physicians and other healthcare providers constantly face the risk of a potential lawsuit due to the nature of their jobs. Malpractice lawsuits are commonly based on patients’ complaints related to poor medical treatment or an error in diagnosis. However, the basis for medical lawsuits is no longer solely dependent on these factors, as more patients are coming forward to complain about the way they were treated by a healthcare professional or a medical facility.
Some patients who have a medical malpractice claim against a healthcare facility or a physician seek the expertise of a registered nurse legal consultant or lawyer in gathering evidence for their cases.
If you are working in the medical field and want to know how you can avoid these cases, read on for a few tips.
Build a good patient-caregiver relationship
Patients go to hospitals with an expectation that a team of experts will help address their health concerns and provide them with high-quality medical care. In addition, they expect to be treated with respect and kindness. To reduce the chances of receiving complaints from patients, establishing a healthy relationship with them will help make them feel at ease and will give them the impression that you are genuinely concerned about their well-being.
As their primary caregiver, it is part of your job to create a comfortable environment for patients when they find it difficult to discuss their health. You might be surprised at the positive impact your courteousness and empathy can have on your patients. At the end of the day, what patients will remember is how you made them feel during their stay at the hospital.
Get informed consent
Before you perform a medical procedure on a patient, it is important to get the consent of the patient or their guardian. You must also discuss all the details, including the associated costs and risks before the procedure starts.
Promote clear communication
You must also ensure clear communication on the patient’s level. When conversing with other members of the medical team, consider the fact that not all patients will understand medical terminology. This means you must simplify the terms to make patients feel that they are part of the conversation. You can also use illustrations to better explain to patients their diagnosis and show their treatment plan.